What to do if your vehicle breaks down depends on whether or not you have maintenance included in your agreement.
Accident management cover is not included as standard within your/your company's agreement; it is only offered to corporate customers. If you/your company have your/your company's own cover please call your/your company's provider for assistance.
Unless you or your company have arranged accident management cover with us or another provider it is your/your company's responsibility to arrange for the vehicle’s collection and repair in the event of an accident.
Daily Hire or replacement vehicles are not included as standard within your/your company's agreement; this is only offered to corporate customers. In the event of mechanical breakdown you/your company may be entitled to a replacement vehicle from the manufacturer’s assistance programme.
Follow these steps if your vehicle experiences a technical fault.