Home >

How do I prepare my vehicle for collection?

How do I prepare my vehicle for collection?

When preparing your/your company's vehicle for collection there are a range of things you can do:

  • Your/your company's vehicle should be clean so you can easily spot damage.
  • Walk around the vehicle checking for dents and scratches.
  • Crouch down at the front and rear so you can see along the bodyline of the vehicle.
  • Check all windows, lights, lenses and mirrors for cracks and holes.
  • Check all vehicle controls, lights and horn are working fully.
  • Ensure your vehicle is mechanically roadworthy. Any technical issues or manufacturer recalls should be addressed ahead of collection.
  • Remove all personal data from the vehicle's navigation/control systems.
  • Gather service receipts, vehicle documentation and keys.
  • Ensure your vehicle’s locking wheel nut key, sat nav SD card/disc, charging cables (where applicable), parcel shelf/load cover, all head rests and tyre inflation kit are all present and complete.
  • Interior trims must be clean and odourless with no burns, scratches, tears, dents or staining.


You/Your company will be charged for any damage outside of the BVRLA Fair Wear and Tear Guidelines. You/Your company can address this with your dealership or reputable bodyshop and refer to the BVRLA Fair Wear and Tear Guide here. Please be aware that, once the collection has taken place, the vehicle cannot be returned to allow for any repairs or rectification work to be carried out.

For more details on vehicle damage charges, please click here.

Our collection agent (BCA Logistics) can decline to collect your vehicle is it is not deemed to be safe, legal and roadworthy on the day of collection. To avoid this, and any related charges, please ensure that:

  • Your vehicle’s MOT is valid.
  • There are no warning lights on your vehicle’s dashboard.
  • There are no cracks in the windscreen impacting the driver’s sight (this is determined at our collection agent’s discretion).
  • All tyres are roadworthy, tread depths are no less than 1.6mm and that there is no damage to the sidewalls of the tyres.
  • Your vehicle has at least a quarter of a tank of fuel.
  • Battery Electric Vehicles (BEV) must be fully charged when the vehicle is collected.