ALD HelpHub

Still need help?

By Telephone

Just before you call, please use the search bar to check if we can answer your question. For vehicle support please call 08000 32 32 77. If you have a contract query, please call 03700 011 181.

Make a payment

Please call our 24/7 automated payment line 01332 921 795. You will need your account reference number to hand when calling.

This is typically between 5-7 numbers and starts with a Q. Please enter the numeric part.

Police enquiries

For urgent Police enquiries, please Email Us here.

Make a complaint

If you have a complaint, please Email Us here.